Built for the people responsible for public assets, since 1989.

For over 35 years, we’ve built public asset management software around the people doing the job. Standards are embedded into the workflow, duty of care is captured in every record, and the platform has been shaped by the managers and officers who run these services day to day. That's still how we work.

"PlaySafe has made it so much easier to manage inspections across so many different sites. The software is fast, accurate, and built for professionals. The versatility and customisation mean I can use it across all my markets without compromise."

Patrick

Carolina Playground Inspection

Torbay Council logo with stylised blue and green waves beneath text.

Some software can be adapted to the task. Ours is built for the job.

Built from the inside, not adapted from outside

Over 35 years of building software around how your jobs actually work. The standards, the obligations, the workflows, all built into the software from the start.

The people who know your job (almost) as well as you do

A named account manager who takes the time to know about your company, your asset base, your needs and your team. UK-based. Same-day response. Every customer receives complimentary account management sessions, personalised support and an annual review as standard.

The development team builds what you ask for

In-house development that delivers what customers actually ask for. Updates and upgrades are pushed out automatically and included in the price. Cyber Essentials certified, so your IT teams have the security assurance they need.

Transparent pricing. No surprises.

Transparent pricing. No hidden costs. What it costs, what you get, and who to call — we believe all of it should be straightforward, from day one.

G-Cloud listed

No tender required. As Government Commercial Agency approved, your procurement teams have the purchasing assurance they need.

A “little big” company

With roots as a family-run business, we combine the personal understanding of smaller organisations with the professionalism, processes, and standards expected from enterprise suppliers.

Specialised product.
Expert team.

One specialist product, one experienced team behind it - built on over 35 years of sector knowledge, responsive support, and a deep commitment to the people who use them every day.

Play

Safe+

Asset Inspection & Compliance

A complete, real-time inspection record you can rely on. Findings prioritised by risk, tasks managed by urgency, inspections scheduled - keeping you in control. When a claim arrives or an FOI lands, the answer is already there.

Explore PlaySafe+
Hand holding smartphone showing an inspections app interface with task and site management options.

Thirty-five years of public sector trust.

35

years in the
public sector

5M+

inspections recorded

50k

sites managed

8.3/10

average NPS,
independently conducted

119

councils and
organisations

5,000

PlaySafe+ logins

215 hrs

saved per inspector,
per year

26%

market share

How we got here.

Children playing on a wooden playground with slides and climbing structures in a park.

1989

Founded with a purpose.

Trevor Baker founds Public Sector Software Ltd with a clear conviction: local authority managers needed software built specifically for their world. PSS begins offering a range of public sector software solutions, working closely with councils to understand where the real problems were.

Man writing on clipboard at playground with slide and climbing frame on a cloudy day.

1995

PlaySafe launches.

The play inspection product that would define PSS takes shape. PlaySafe is built to digitise inspections and maintenance, with British and US Standards wired directly into the inspection logic and the Lord Woolf Act's 21-year data retention requirement built in from day one. PSS doesn't just enter the sector, it helps build the inspection regime that every competitor now tries to replicate.

Person typing on laptop displaying a spreadsheet with rows and columns of data.

2016

Built for the web.

Rebranded and rebuilt as a web app, PlaySafe+ expands beyond playgrounds to cover Parks, Trees, Cemeteries, Open Spaces, Car Parks, and Allotments. Each module built around how those jobs are actually done -  the findings, the risk logic, the workflow from inspection to task to work order. Not adapted from something else. Built with the officers who run those services, from the inside.

Woman viewing a spreadsheet on a desktop computer in an office setting.

2017

Currently sold UK only

London Borough of Islington comes to PSS with a specific problem: managing multiple contractors across a complex estate with no single system for tracking what was done, when, and by whom. PSSUltimate is built directly around that problem. It now runs 50,000 logins a month in the UK market.

Two colleagues smiling and discussing work at a desk with computers in an office setting.

2025

A new chapter

PSS joins the ETG Group, marking the next stage of growth for the business. The founding mission remains - the best software for this job, at a fair price, backed by people who know your world - now with the backing to go further.

Stone wall-lined water canal with old buildings and a church tower in the background under cloudy sky.

Today

Still building.

We are Cyber Essentials certified. Our in-house development team builds what customers ask for and ship it. Over 5 million inspections recorded, 1.6 million findings logged, 50k sites entered, and countless hours saved in paperwork.

We know your company. We understand your teams. When you call, we answer.

When you work with PSS, you get a named account manager who understands your organisation, your asset base, and your team. We’re UK-based, offer same-day response, and we’ve likely dealt with your exact situation before.

Our development team builds what customers ask for. When something isn’t working, it gets fixed. When a new standard is published, it’s built in. When you call, someone answers. It’s why most of our customers have been with us for years - some for decades.

Man in a safety helmet and high-visibility vest using a tablet outdoors near green vegetation.Woman in glasses sitting at desk writing notes while looking at a laptop screen with spreadsheet data.

"PlaySafe has made it so much easier to manage inspections across so many different sites. The software is fast, accurate, and built for professionals. The versatility and customisation mean I can use it across all my markets without compromise."”

Patrick

Carolina Playground Inspection

Newport City Council logo with stylised green dragon and Welsh text.