Client Testimonials

See what our clients say about PSS software solutions.

"The product itself has helped us immensely in reducing paperwork. It has increased the ability of the maintenance team to inspect and record everything they do and thus prove and track their own effectiveness. Before PSSLive, often work would get done, but the repairs were not recorded. The ability to track the maintenance teams process is a huge asset to both management and the team themselves.Kevin Shackell"
- Reducing Paperwork

"The staff at PSS, are always on hand to offer support as and when it is needed. Any issues we may be facing are resolved quickly and efficiently and are always dealt with in a positive and friendly manner, nothing is too much trouble. The service they provide has always been first class.Wayne Hock"
- Always on Hand for Support

"“The Parks & Open Spaces team at Leicester City Council starting using PSS in 2020, and it has modernised and increased the efficiency of our asset inspections. We now have a better audit trail, and can pick up patterns of issues on sites. It took us a while to get used to the system, and to add all the assets to PSS, but Serena Finnie is brilliant. She provided training to staff and is always there for questions as we use more advanced features of the system.”Nicola Holt - Environmental Engagement Manager Parks and Open Spaces"
- Modernised Asset Inspections

"Following the transfer from paper to electronic inspections for play equipment, we have seen a reduction in the labour time taken regarding the preparation of paper documents and the final preparation of documents that are used by our partners. Several days work has been reduced to an average of two hours with PSSLive. Inspectors time is saved in not visiting the depot to collect paper information as this is now available on the mobile app. Back office time is saved. Actual inspector time is saved and vehicle running costs are saved - all making for a first class professional systemBarrie Alderson"
- First Class Professional System

"I have been in the business for 20 years and have found that PSSLive+ is the best system we have ever used, its brilliant and easy to use. The reporting tool is ideal for creating reports for the inspections we complete on our parishes and the grid makes it quick and easy to find information. We also use PSSLive+ for budgeting and identifying areas by ward for future development. Barrie Alderson"
- Brilliant & Easy to Use

"PSSLive has made for a significant reduction in the amount of time it takes to complete an inspection. One inspector said that times had been almost halved as a result of the trial. This means that every individual inspection is around 10 to 15 minutes shorter than previously. This equates to around 215 hours a year (nearly an hour saved each working day)."
- Saves 1 Admin Day per Week

"“The PSS Inspection system played an important role in helping Redditch BC defend an Insurance Claim that occurred on one of our Play Areas. We were able to gather a whole raft of evidence of inspections, works done previously on the site, risk assessments and more. We also had the evidence of the Annual Inspector and his inspections which added to our case”Richard Davidson"
- Defend Against Insurance Claims

""Since 2011 we have a had a far more robust system in place for both inspecting and maintain equipment, which has lead to quicker response times when dealing with issues and a reduction in the number of claims against the Council."Martin Harris - Technical Parks Officer"
- Far More Robust System

"As a result of implementing PSSLive, the entire paper/printing costs associated with playground inspections carried out by Derbyshire Derbyshire Dales District Council have been eliminated. Additionally, the system improves the availability of information to managers and inspectors.Ian Brailsford"
- Paper Eliminated

"It’s been great being able to use the software and have pictures relating to each asset, findings and tasks in the parks and playgrounds.Bethany Dove"
- Great Software to use

"We have been using the PSSLive software since 2013 and have found it to be an invaluable tool to help us manage our play areas and trees. It gives us an effective audit trail of what was found when and how / when it was resolved. In addition the ability to manage our trees through the software – from initial surveying to follow up inspections has also been of great benefit.Rob Thurston"
- An Invaluable Tool

""The reporting element is invaluable for planning improvements to or replacement of equipment. PSSLive has also eliminated the need to keep paper records as the web-enabled software holds the records so that they are immediately available when required, particularly at times when supporting data is required for a claim when there has been an accident.”Peter Jones"
- Invaluable Reporting Element

"Paul Ashmore further commented "that the key benefits for North West Leicestershire were that front line staff find PSSU very easy to use and record keeping is so much easier and stream lined with new uses for PSSUltimate are being found every day. "Paul Ashmore"
- PSSUltimate is easy to use

""The fact that the data is always up to date for all users when they access the software eliminates any confusion."Peter Jones"
- Data is Always Up to Date

"“With so many play areas and records that have to be kept for over 20 years, PSSLive has saved paper, storage and time required to search for records. Not only that, it has made staff accountable and the play areas safer and a more attractive place to be. A versatile tool that can be used by all personnel at a level they are comfortable with which produces vital information for the operation of our 500 play sites, an important part of our landscape accountability."Philip Snell"
- Saving Paper, Storage and Time

"“It is very easy to find time to complain, pick holes and tell someone you are not happy with their services, but we never make the same allowances to say thank you or to say we appreciate what has been done. Your system is not one of the best, it is the best and a joy to use.”Jennie Judd"
- Not one of the Best, the Best

""It is very rewarding to be involved with a company who were actively developing a responsive and effective system. I am pleased to say that responsiveness is still a key quality with PSSLive with a willingness to proactively deal with issues and development needs. Long may that continue.”Rob Thurston"
- Rewarding Involvement with Active Development

""The system provides a paperless record of all inspections carried out. It is a great asset management tool that assists with the production of planned maintenance schedules and much more. There is a good audit trail which is required should a claim for injury arise” Paul Wilcox"
- Good Audit Trail

""On the iPad it's the best piece of software I've ever used.” John Millard"
- Best piece of software ever used

""PSS has been one of the highlights of doing this job and I have enjoyed and looked forward to our meetings." John Knowlsen"
- Highlight of Doing the Job

"“We managed our Play Site Inspections and Maintenance, using PlaySafe, successfully for three years before migrating to PSSLive and have found it to be a much improved management tool. PSSLive is an excellent tool with a wide range of functions that enable us to record inspections and maintenance and to monitor budgets." Peter Jones"
- Excellent Tool

""You had the insight to listen to people from the doing end, I like to drive software rather than it drive me, this has made PSS a very practical and easy-to-use product if you choose to use it." Andy Ford"
- Practical Insightful solution

"“At Lewes District Council, we have recently started using PSSLive for logging all of our tree stock. Our inspectors using the mobiles carry out inspections of the trees to ensure that they are healthy and safe. Any arboriculture work required on the tree will be 'tasked' at the same time. We have found the software to be very user friendly; and it's always good to know that there is a fast response from PSSLive if we need a helping hand!” Andy Frost"
- User Friendly Software

""PSSLive are single-handedly changing the face of quality monitoring in the grounds maintenance sector. The increased use of information technology at home has impacted on our work in a positive way improving our productivity and our customer relationships through innovation. G. S will continue to seek innovative partners to drive forward the performance of our industry and offer customers an affordable usable technological solution.” Adrian Wickham"
- Quality Monitoring Software

"<h4 class="ql-align-center">"The PSSLive system is the perfect tool for Inspecting and reporting on the Parks, Playgrounds and open spaces throughout the City & County of Swansea area."</h4>"
- The Perfect Tool