Durham County Council previously logged all play area safety inspections and maintenance using paper, this proved inefficient and time consuming to search back through records.

DCC signed up to PSS in August 2019, the PSS team provided onsite training to the full team as part of the set up and we have continued to receive ongoing support throughout that period whenever required.

PSS listen to customers in any areas where we think the system can develop and improve to make our jobs easier and more efficient.

The software allows for swift reporting of data, easy management of any findings and task allocation to the team. We are now able to quickly request quotes and allocate work to companies via the system.

PSS has proven a great asset to Durham County Council.


James Young, Outdoor Facilities Co-ordinator