‘‘We see PSSLive as a bullet proof system to defend against claims’’- Jennie Judd

newport city council

 

Newport is a vibrant, multi-cultural city steeped in a rich industrial heritage, where traditional industries sit alongside new electronics and financial service sectors. Newport covers an area of just over 73.5 square miles and stands at the gateway between England and Wales.

Newport City Council has been a longstanding customer of PSS since 2004, they currently use PSSLive to manage Parks, Open Spaces and Playgrounds. Newport maintain and inspect over 180 Parks and Playgrounds on a regular basis. With the help of PSSLive they can manage the inspections requirements and maintenance of all these Assets efficiently.

Over the years a brilliant relationship between PSS and Newport has been built. Newport were involved with the development of the Mobile Application from the beginning, helping with features and suggestions to help bring the Application to the standard that is PSSLive today.

‘’PSS are always on hand to help with any queries we have and provide us with around the clock support.’’

 Newport rely on PSSLive as a risk management tool and with that feel confident to challenge any claim they may receive.

 

 ‘’Since being a customer of PSSLive we have successfully been able to defend numerous claims as we now have the technology to download comprehensive reports from the desktop application. ‘’