Ansa Environmental Services Ltd was founded in April 2014 as a service provider for Cheshire East Council, delivering waste and recycling services, grounds maintenance, fleet services and street cleansing.
The company aims to ‘reducing the long-term environmental impacts of their services, whilst increasing customer satisfaction and driving down costs’. Ansa has won national awards since its formation (RoSPA 2015 and 2016), and been nominated in others, such as the National Recycling Awards and the Awards for Excellence in Recycling and Waste Management.
Ansa have been using PSS to manage the Trees under their responsibility since the company was founded in 2014, and have recently expanded their use of the software to include inspections of Playgrounds and Parks.
“When we first started using PSSLive, we got all the back-up we needed to set up the system the way we wanted it.”
In August 2018, a group of 10 Tree officers from Ansa undertook training in the PSS software for the desktop and mobile. The desktop session focused on outlining the core features and functionality of PSSLive, whilst the mobile session was extended to include a practical, because the new mobile users were eager to put into practice what they had learned. The session was praised as helpful and “well set out”.
“I’m not the best at IT, but I cracked it really quickly. I surprised myself with how easily I understood the system.” – Keith Thelwell, Senior Arboricultural Manager at Ansa.
Before they used PSSLive, Ansa’s inefficient inspection system left inspectors scrambling to keep on top of potentially dangerous solutions. Therefore, their first month of using PSSLive was spent using the risk-assessment function to prioritise high-risk Findings, before they could move on to using PSSLive to its full potential. Ansa are optimistic that with PSSLive in place they will never find themselves playing catch-up again, thanks to PSSLive’s diverse organisation functions, and the efficiency with which inspections can be carried out using the software.